Terms and Conditions

These Terms of Use (“Terms”) constitute a legallybinding agreement between you and Guangzhou Kexiaozhan Technology Co., Ltd. (KeMore) (“we”, “us”, “our”), governing your access to and use of all our products and services, including but not limited to selfservice kiosks, mobile applications, webbased services and related operation management systems.

Please read these Terms carefully. By accessing or using our services, you acknowledge that you have read, understood and agree to be bound by these Terms as well as our Privacy Policy. If you do not accept any part of these Terms or our Privacy Policy, you must stop using our services immediately.

Our Privacy Policy is incorporated into these Terms by reference. It explains how we collect, use, store, share and protect your personal information, as well as your rights in relation to your personal data. The Privacy Policy is published as a separate independent document. Please review it in full.

These Terms apply to our official website, mobile applications, selfservice kiosks and operation management systems. If you only browse our public official website webpages, provisions related to accounts, mobile apps and selfservice hardware kiosks shall apply only when you actually use those corresponding products; mere browsing of the official website shall not trigger such obligations. This website is operated from within P.R.China and may be accessed worldwide. If you access this website from outside P.R.China, you are responsible for ensuring your access complies with the mandatory laws of your jurisdiction.

 1. AccountRelated Rules and User Obligations

1.1 Where accountenabled services are used, you agree to provide true, accurate and complete information and keep your account information uptodate. You are solely responsible for safeguarding your account credentials and passwords, and for all activities conducted under your account.

1.2 Certain services may be used without an account. Users using services anonymously shall also comply with all provisions under these Terms. Anonymous website visitors shall ensure information submitted via forms is true and lawful, and shall not submit false, misleading or thirdpartyrightinfringing content.

1.3 You shall not share, rent, sell or transfer your account to any thirdparty without our written permission. You shall notify us promptly if you become aware of any unauthorised use of your account.

1.4 You take full responsibility for all content you upload or submit through our services. If uploaded materials contain personal information belonging to third parties, including portrait, facial biometric data or other sensitive personal data, you warrant that you have obtained valid legal consent or possess other lawful basis for processing such information.

 2. Permitted Use of Services

2.1 Subject to these Terms and applicable laws, we grant you a limited, nonexclusive, nontransferable licence to access and use our services for lawful purposes.

2.2 You agree not to:

Use our services for any illegal, fraudulent, harmful or infringing purpose;

Tamper with, hack, disrupt, overload or damage our systems, hardware devices, networks or servers;

Reverseengineer, decompile, disassemble or attempt to derive source code of our software and devices, except as permitted by mandatory applicable law;

Copy, reproduce, distribute or exploit any part of our services, trademarks, logos or content for commercial purposes without our prior written approval;

Upload, transmit or disseminate content that is unlawful, defamatory, obscene, harassing or violates thirdparty intellectual property rights or privacy rights;

Conduct commercialoriented webscraping or datamining against our website without permission.

2.3 We may deploy Cookie and similar tracking technologies on our mobile applications and web interfaces in accordance with our Privacy Policy. Selfservice physical kiosks do not use Cookiebased tracking technologies. You may manage relevant preferences in accordance with our Privacy Policy.

3. ThirdParty Services

Certain functions may rely on thirdparty cloud services, analytics tools, advertising service providers and cooperative offline operators. Our offline agents are only responsible for onsite maintenance of selfservice equipment and shall not participate in the collection, storage or processing of personal information. We are not liable for the acts and omissions of thirdparty services beyond our reasonable control.

4. Intellectual Property Rights

4.1 All intellectual property rights including copyright, trademark, trade secret and other proprietary rights in our software, hardware designs, websites, texts, graphics, trademarks and logos belong to us or our licensors. Nothing under these Terms grants you any intellectualproperty right except the limited usage licence explicitly stated herein.

4.2 You retain ownership of the content and information you upload or submit to our services. We may use, store and process such submissions solely to fulfil your service requests. Relevant content will be retained or deleted in accordance with our Privacy Policy upon service completion.

5. Minors Usage

5.1 Our Services are not intended for children. The applicable minimum age shall be governed by local laws: the minimum age in the European Economic Area and the United Kingdom is 16 years old; for other regions, where the local statutory minimum age is higher than 13 years old, such local statutory age shall prevail.

5.2 This website does not implement technical ageverification mechanisms. If you are a minor, you shall submit personal information and use this website under the guidance and consent of your parents or legal guardians. If we obtain children’s personal information without valid guardian consent, we will delete such information as soon as practicable. Guardians may exercise rights related to children’s personal information via the contact channels set forth in the Privacy Policy.

6. Service Availability and Disclaimers

Content displayed on this official website is for general informational purposes only and shall not constitute any offer or product/service commitment.

6.1 We strive to provide stable services, but we do not warrant that our services will operate uninterrupted, errorfree or fully secure at all times. Service availability may be affected by system maintenance, upgrades, network failures, hardware faults or factors outside our control. We reserve the right to suspend or terminate part or all of services for maintenance, security or regulatory reasons without prior notice where reasonably necessary.

6.2 To the fullest extent permitted by applicable law, our services are provided on an “asis” and “asavailable” basis. We disclaim all implied warranties of merchantability, fitness for a particular purpose and noninfringement.

6.3 We shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or related to your use of our services, to the extent permitted by law. This clause does not exclude liability that cannot be excluded under mandatory local legislation.

7. Termination

7.1 You may stop using our services at any time. For accountsupported services, registered users may apply for account cancellation. After account cancellation, we will delete or anonymise your personal information in accordance with applicable laws and our Privacy Policy.

7.2 We reserve the right to restrict, suspend or terminate your access to services if we reasonably determine that you have violated these Terms, applicable laws or our Privacy Policy.

7.3 Provisions which by their nature should survive termination shall remain in effect after termination of your use of services, including intellectual property clauses, disclaimers, limitation of liability and disputeresolution provisions.

8. Updates to Terms

We may revise these Terms from time to time. For material changes, we will notify you through prominent means including popup prompts, website announcements or emails. Material changes include but are not limited to changes to service scope, user obligations, liability clauses and disputeresolution arrangements.

9. Privacy

Your use of our services is subject to our separate Privacy Policy document, which describes our practices on personalinformation collection, usage, storage, sharing and your data subject rights. If there is any inconsistency between these Terms and the Privacy Policy regarding personalinformation processing, the Privacy Policy shall prevail.

10. Contact and Dispute Resolution

10.1 The data controller and service provider is Guangzhou Kexiaozhan Technology Co., Ltd. (Brand: KeMore).

Address: Rooms 101, 201, 301, No.28, Xinhuanshucun Road, Xinshuikeng, Dalong Subdistrict, Panyu District, Guangzhou City, Guangdong Province, P.R.China

Contact Email: kxz@kemore.com

10.2 If you have any questions, complaints or requests related to these Terms, please contact us via the above email. We will respond to your reasonable requests within 15 working days.

10.3 These Terms shall be governed by the laws of the People’s Republic of China, without regard to its conflictoflaw rules. Any dispute arising out of these Terms shall be submitted to the competent courts located in Guangzhou, Guangdong Province. This clause shall not prejudice mandatory consumerprotection rights under applicable local law.